AI Employees for HVAC Companies.
Summer and winter call surges are overwhelming your dispatcher. Leads go cold after hours. Maintenance agreements are expiring with no one following up.
$ xivg agent industry --daily-stats
Industry: hvac | Status: active
Agent: active | Role: HVAC Dispatcher
Service calls dispatched: 29 | Agreements renewed: 11
Leads captured: 18
After-hours calls handled: 24
Jobs confirmed for tomorrow: 16
Dispatch board full. Maintenance pipeline active. No calls missed during the surge.
A Day in the Life
Here is what your AI employee does in a typical 24-hour period. Every single day. No days off.
Emergency call from a homeowner with no heat. Dispatches on-call technician and sends ETA.
Sends technician schedule confirmations for today's jobs. Includes customer contact information and job notes.
Handles morning call surge. Books 9 service calls before the office opens.
Processes maintenance agreement renewal outreach for agreements expiring this month.
Follows up on yesterday's estimate requests. Books 4 installations.
Handles parts inquiry calls. Routes to the supply team. Notifies affected customers of schedule changes.
Sends customer notifications when technicians are 30 minutes out.
Processes new service call requests. Schedules based on technician location and availability.
Follows up on completed jobs. Requests reviews from satisfied customers.
Builds tomorrow's dispatch board. Confirms all morning appointments.
Office closes. Emergency dispatch continues. Technicians on call are reachable through the system.
AC failure call during a heat wave. Dispatched and en route within 12 minutes of the call.
What It Replaces
The math is not complicated. It is just uncomfortable.
Human Dispatcher / Office Manager
Works 40 hrs/week. Can handle one task at a time. Goes home at 5. Your business problems do not.
What It Handles
Every task your AI employee manages, day in and day out. No task too small. No task forgotten.
Service Call Intake
Handles inbound service requests, captures job details, and schedules the appropriate technician.
Dispatch Coordination
Manages the dispatch board and notifies technicians of new assignments and schedule changes.
Maintenance Agreement Renewals
Contacts customers with expiring agreements before they lapse. Processes renewals directly.
After-Hours Emergency Dispatch
Handles emergency calls around the clock. Dispatches on-call technicians immediately.
Estimate Follow-Up
Follows up with customers who received estimates but have not yet booked.
Customer Notifications
Sends technician ETA updates so customers are not waiting around without information.
Review Requests
Follows up after completed jobs to request Google and other platform reviews.
Lead Capture
Captures every after-hours lead and queues it for morning follow-up.
Seasonal Tune-Up Campaigns
Runs spring and fall tune-up outreach to the full customer base and books appointments directly.
Who It Works For
Business types within this industry that get the most value from an AI employee.
Residential HVAC Companies
High seasonal call volume with aggressive maintenance agreement renewal programs.
Commercial HVAC Contractors
Large account management with complex scheduling and preventive maintenance tracking.
Multi-Trade Service Companies
Combined HVAC, plumbing, and electrical dispatch with shared scheduling infrastructure.
New Construction Subcontractors
Builder coordination, job milestone notifications, and inspection scheduling.
HVAC Manufacturers' Reps
Dealer support, technical inquiry routing, and territory account communication.
Property Management HVAC Vendors
Multi-property service requests with property manager communication requirements.
Ready to stop losing jobs after hours?
Pick a plan and your AI HVAC employee starts this week. Setup is handled entirely by our team.
Choose Your PlanPrefer to talk first? Schedule a free call