Terms of Service

Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("Client," "you," or "your") and Advanced Applied Science LLC, a Florida limited liability company operating as XIVG.AI ("XIVG," "we," "us," or "our"). By engaging our services, signing a service agreement, or accessing our website at xivg.ai, you agree to be bound by these Terms. If you do not agree, do not use our services.

Services Description

XIVG provides AI operations services, including but not limited to:

• ›AI Employee Deployment - Configuration, training, and deployment of autonomous AI employees to handle defined business functions (e.g., reception, sales development, social media management, bookkeeping support, content creation, customer service)
• ›Operations Management - Ongoing monitoring, maintenance, and optimization of deployed AI employees to ensure consistent performance
• ›Automation - Design and implementation of automated workflows connecting your tools, CRM, email, and other business systems
• ›Consulting - Strategy, planning, and advisory services related to AI adoption and operations

The specific scope of services, deliverables, and timelines will be detailed in a separate Service Agreement or Statement of Work executed between the parties.

Payment Terms

Client Responsibilities

To enable XIVG to deliver services effectively, you agree to:

• ›Provide timely access to the systems, accounts, and information required to configure and operate AI employees on your behalf
• ›Maintain accurate contact and billing information
• ›Promptly review and approve AI employee outputs, communications, or actions that require your authorization
• ›Notify us immediately of any unauthorized access, data breach, or security incident related to your systems
• ›Ensure your use of XIVG services complies with all applicable laws, regulations, and third-party terms of service

Acceptable Use

You agree not to use XIVG services to:

• ›Violate any applicable federal, state, or local laws or regulations
• ›Send spam, unsolicited bulk communications, or engage in deceptive marketing practices
• ›Impersonate any person or entity or misrepresent your affiliation with any organization
• ›Harass, abuse, or harm any individual or group
• ›Attempt to gain unauthorized access to any systems or networks
• ›Use AI employees to generate or distribute illegal, harmful, defamatory, or fraudulent content

Violation of acceptable use policies may result in immediate service suspension or termination without refund.

Intellectual Property

All methodologies, frameworks, agent configurations, and proprietary tools developed by XIVG remain the intellectual property of Advanced Applied Science LLC. Custom deliverables created specifically for your business (e.g., custom workflows, content templates) are licensed to you for use during your active service engagement.

Your existing data, brand assets, and business content remain your property at all times. We claim no ownership over your data or content processed through our services.

Disclaimers

XIVG services are provided "as is" and "as available." We make no warranties, express or implied, including but not limited to:

• ›Guaranteed outcomes or specific results from AI employee deployment
• ›Uninterrupted or error-free service (AI systems and third-party integrations may experience downtime)
• ›Fitness for any particular purpose beyond those explicitly agreed in your Service Agreement

AI-generated content and actions should be reviewed by qualified personnel for critical business decisions. XIVG is not responsible for decisions made solely on the basis of AI outputs.

Limitation of Liability

To the maximum extent permitted by applicable law, Advanced Applied Science LLC and its members, employees, contractors, and agents shall not be liable for:

• ›Indirect, incidental, special, consequential, or punitive damages
• ›Loss of profits, revenue, data, business opportunities, or goodwill
• ›Damages arising from third-party service failures, outages, or changes to third-party platforms

In no event shall our total cumulative liability to you exceed the total fees paid by you to XIVG in the three (3) months immediately preceding the event giving rise to the claim.

Confidentiality

Both parties agree to maintain the confidentiality of proprietary information shared during the course of the service engagement. XIVG will not disclose your business information, client data, or operational details to third parties except as necessary to deliver services or as required by law. This obligation survives termination of the service relationship.

Termination

Governing Law and Disputes

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to conflict of law principles. Any dispute arising out of or relating to these Terms or XIVG services shall be subject to the exclusive jurisdiction of the state and federal courts located in Florida.

Before initiating formal legal proceedings, the parties agree to attempt to resolve disputes in good faith through direct negotiation. If informal resolution fails, disputes shall be resolved through binding arbitration in Florida under the rules of the American Arbitration Association.

Changes to These Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated effective date. For material changes, we will provide 30 days' notice via email to active clients. Continued use of our services after changes take effect constitutes acceptance of the updated Terms.

Contact

Questions about these Terms or our services? Reach us at: