Referrals pile up for days before anyone calls the patient. Insurance authorizations lapse mid-treatment. Patients drop off their home exercise programs and never come back for their re-eval.
$ xivg agent industry --daily-stats
Industry: physical-therapy | Status: active
Agent: active | Role: PT Front Desk Coordinator
Referrals processed: 26 | Appointments scheduled: 43
Auth follow-ups completed: 18
HEP reminders sent: 37
Re-evals scheduled: 14
Referrals contacted same day. Auths tracked. Patients staying on plan.
Here is what your AI employee does in a typical 24-hour period. Every single day. No days off.
Sends appointment confirmation texts to all patients scheduled for the morning treatment block.
Processes overnight referrals from physician offices. Calls each new patient to schedule their initial evaluation.
Handles the morning call surge. Books appointments, answers insurance questions, and provides directions to the clinic.
Checks authorization status for patients approaching their visit limit. Initiates re-authorization requests for six patients.
Sends home exercise program reminders to patients with active treatment plans. Includes exercise links and encouragement.
Follows up with patients who have missed two or more consecutive appointments. Reschedules four of seven.
Contacts patients due for their 30-day re-evaluation. Books five re-eval appointments for next week.
Answers patient questions about copays, remaining authorized visits, and what to bring to their next appointment.
Follows up with referring physicians on pending referral documentation. Collects two missing scripts.
Sends next-day reminders with arrival instructions and what to wear. Reduces tomorrow's no-show rate.
Clinic closes. AI continues answering calls. New referrals are captured and queued for morning scheduling.
Patient calls to reschedule tomorrow's appointment due to a work conflict. Gets rebooked instantly without waiting until morning.
The math is not complicated. It is just uncomfortable.
Works 40 hrs/week. Can handle one task at a time. Goes home at 5. Your business problems do not.
Every task your AI employee manages, day in and day out. No task too small. No task forgotten.
Processes incoming referrals from physician offices and contacts new patients to schedule their initial evaluation the same day.
Books, reschedules, and cancels appointments directly in your EMR with real-time availability.
Monitors authorized visit counts and initiates re-authorization requests before patients hit their limit.
Sends patients reminders to complete their home exercise program between visits with direct links to their exercises.
Contacts patients approaching re-eval milestones and books their assessment before they fall off the schedule.
Reaches out to patients who miss appointments or stop coming and re-engages them before they discharge themselves.
Sends text, email, and voice reminders with arrival instructions that reduce no-show rates.
Tracks missing referral documentation and follows up with physician offices until scripts are received.
Answers every call after hours, captures new referrals, and handles scheduling changes without staff involvement.
Business types within this industry that get the most value from an AI employee.
High-volume outpatient clinics with heavy scheduling demands and insurance authorization tracking needs.
Athlete-focused clinics with intensive treatment frequencies and return-to-play milestone tracking.
Clinics treating children where parent communication, school schedule coordination, and frequent rescheduling are constant.
Therapy organizations with centralized scheduling across multiple clinics and provider-specific availability.
Facilities coordinating with surgeons on tight rehab timelines and strict visit frequency protocols.
Practices serving elderly patients with caregiver coordination, transportation scheduling, and fall prevention follow-ups.
Pick a plan and your AI physical therapy employee starts this week. Setup is handled entirely by our team.
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